Hisham El-Ansary, CEO, Bupa Australia and New Zealand
Hugo Crystal is an exemplar of how Bupa people bring to life our purpose: to help people live longer, healthier, happier lives. Hugo’s big heart is evident in all his efforts to improve the quality of life of residents at our Bupa Ballarat aged care home – never more so than during the COVID-19 lockdown. Hugo created hand drawn character portraits of all 144 residents to help them feel loved, listened to and valued. Hugo worked to keep spirits high and happy as our team focused on the health, safety and wellbeing of the people in our care.
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