Kelly Bayer Rosmarin, CEO, Optus

Innovative strategic pivots like this are only possible if the team feels genuine passion for our vision and purpose. We asked our colleagues to go above and beyond, learn new skills and keep Australia connected when our customers needed it most – and they did.

Optus has taken a long-term view, putting people first in all our decisions we so we can emerge from the pandemic stronger. We are optimistic that our customers and our teams will benefit from the changes we have made and the learnings we have absorbed as we strive to delight customers and keep them connected.