“I rung up with a bit of financial distress due to COVIDrestricting my work and my issues were all alleviated.”
“The agent listened to my circumstance and found a solution for me in COVID times, enabling me to continue remote working with now additional costs, while my plan kicks over next week. Unexpected and refreshing service. It had made me more interested in remaining with optus, evidence that they will”
“Amazing service even through Covid-19 and being inundated with calls and queries!!”
“A very understanding response to the financial hardship our family has encountered due to COVID-19.”
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