During the challenges of 2020, Accenture continued to serve its clients where they needed them most, helping to keep: the lights on, groceries on shelves, call centres operating, broadband running and banking services working. They also moved rapidly to mobilise their people to help their non-profit partners and communities.

Volunteering leave was expanded from one to five days and they provided unlimited paid emergency services leave. They delivered 14,438 volunteering hours, 9,133 hours of pro-bono work, and $180,000 to support the bushfires.

They also helped in other ways, assisting ABCN to digitise programs, allowing online delivery to students around the country – and donating 140 laptops to ensure students from underserved communities weren’t impacted by the digital divide. They helped the Australian Red Cross with pro bono cyber security, back office support, staff training and media relations.

Lyndon Gales, Eat-Up CEO

"The team has been absolutely sensational. The amount of work they’ve put in is quite astonishing, and their hard work will allow us to take some huge strides forward. 

We really are amazed by the volume and quality of the work from all of you. Know that your generosity and intellect will live on with the Eat Up team through the tools and documents you’ve shared with us! We’ve been fortunate to have been a part of skilled volunteer programs in the past, and whilst they have each been positive, our collaboration with you has undoubtedly been the best and most valuable."

Judy Slatyer, CEO Australian Red Cross

Thank you so much, Accenture Australia and to all of those who work for Accenture Australia. Your support, your donations, your pro bono expertise has been incredible, and it has really helped us do what we needed to do at Australian Red Cross.

Amy Weaver, Digital Projects Manager at ABCN

"We were delighted with the showcase and the team have been incredible - we feel extremely lucky to have this support and I’ve really enjoyed working with Alvaro and the team who delivered so much more than we expected when we set out on this."

Allegra Spender, CEO Australian Business and Community Network (ABCN)

"It’s been such a valuable project in an incredibly short timeframe and already I am seeing how we can use the tools for broader opportunities as well. Thank you for getting the crack team together again and for all your support."

Chris Perrin, Disaster Relief Manager, Team Rubicon Australia

I'd like to thank Accenture, Australia and New Zealand for their kind support in enabling us to do the things we do, to provide the assistance for these communities that have been impacted by these devastating natural disasters. Team Rubicon Australia is a veterans-based relief team, we have Australian ADF veterans and emergency first responders and civilians and we deploy our teams to assist the communities in times of need.

Bob Easton, Chairman & Senior Managing Director, Accenture Australia & New Zealand

Corporate citizenship is intrinsically embedded in Accenture’s culture. In response to the events of this extraordinary year, we have adapted and innovated to keep our communities running. Our people have a passion for creating solutions to make a positive impact on society. They have brought their professional and technical know-how to bear; helping not-for-profits who need our support navigate uncertainty and pivot to digital in a responsible way. It’s great to see the impact of the 360˚ value delivered. Our ability to not just handle, but embrace change, equips us to do that; and that makes me extremely proud.

Accenture adds a new dimension to caring

This article first appeared in The Australian newspaper on Monday 8 March 2021.

From extra volunteering to the development of a new food delivery model, consulting firm Accenture reached out beyond its client base to assist local communities impacted by bushfires and COVID last year.

The firm helped call centres and banking services to continue through the crises along with offering staff more opportunities to volunteer during their regular working hours.

“We see responsible business in three dimensions: being a responsible business ourselves, being responsible citizens and being responsible with our clients,” chief executive Bob Easton said. “In response to the events of this extraordinary year, we have adapted and innovated to keep our communities running.”

Accenture’s work in 2020 has won it a finalist’s place in the Business Council of Australia’s awards, The Biggies, which recognise people and companies that made a significant contribution to civic life last year. Accenture is one of seven finalists in the Big Impact category.

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